Information regarding computer system
(a) Subscriber Computer: We may request information associated with your computer system, that may contains details like date of purchase computer system, identification number of computer, computer model, type and version and its hardware/software or peripheral connected with it, physical state of computer system, registration data of system, software installation and configuration, and error tracking files etc. All these details are required to provide you a personalized online tech support and also help us to improve our support service and expand the list of products supported.
(b)Access: To make available you a fully customize support service; we have to take online access and control of your computer system. MyPC247Support Support makes use of highly recommended tools that permits users to allow computer access to technicians on remote through internet, so that they can identify the main issues to resolve it shortly Our tech support technicians are strictly not allowed to give support service remote to any customer until and unless they have been gone through the professional training and user allow permission to control its functions. Our online technical support team members never use to collect personal or confidential information saved in the user’s computer, deliberately to destroy the original data of user’s computer or its network, or with intent to create any problems for customers.